FAQ

Frequently Asked Questions (FAQ)

 1. What payment methods do you accept?
We accept all major credit cards, PayPal, and Apple Pay. You can choose your preferred payment method at checkout.

2. How do I track my order?
Once your order is shipped, you will receive an email with a tracking number. You can use this number on our website to track your order’s progress.

3. What is your return policy?
We accept returns within 30 days of purchase. Items must be unworn, unwashed, and with original tags attached. Please visit our Returns page for more details.

4. Do you offer exchanges?
Yes! If you need a different size or color, please return your item and place a new order. We do not hold items for exchanges.

5. How long will it take to receive my order?
Orders typically ship within 3-5 business days. Delivery times may vary based on your location and the shipping method selected at checkout.

6. Do you ship internationally?
Yes, we offer international shipping to select countries. Please check our Shipping Policy for more information.

7. How can I contact customer service?
You can reach our customer service team via email at support@yourstore.com or through our contact form on the website. We aim to respond within 24 hours.

8. Do you have a size guide?
Yes! Our size guide is available on each product page. Please refer to it to find your perfect fit.

9. Are your products ethically sourced?
We prioritize ethical sourcing and work with manufacturers that share our commitment to sustainability and fair labor practices.

10. Can I cancel or modify my order?
Orders can be modified or canceled within 24 hours of placement. Please contact our customer service team as soon as possible.